To continue the saga...
I really had to reel myself in earlier, it's hard to greet and welcome someone whose first words are 'you need a new UI, and your userguide is rubbish'. But I tried. I was polite at least. But must admit I did point out that we LIKE it the way it is here, that it works just fine and that, just perhaps, if they gave it a bit of time, they might come to love it too.
Admittedly, it wasn't my usual warm welcome. I shall try to do better in the future! 😎
@singlemaltgirl I usually do mute, you're 100% right. It's rarely productive to engage with that type of negativity. I guess I've just come to feel very protective over this place in the short time I've been here and, every now and then, I think 'no, you're not just arriving and criticising without hearing our side'! But I should have muted. xx