Yesterday morning I woke up at the hotel and start charging my phone. Later I step out for a smoke and check my phone...and I have no service. I tried rebooting and that did nothing. Then an hour or so later I lost wi-fi as well. Like, WTF? I checked using my Nook to get online and it worked. Then I went out again later I tried firing up the wi-fi...and it connected! From there I had to reinitialize my eSIM so I could get data/phone again. I do not understand what happened.