@MrGoat depends on the service & speed. if both are good, i give cash (so they can pocket it if they like, slow or late delivery or rudeness will always be on the card for them to have to report.
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@naikarrah Late deliveries are usually
Food not ready. (Text CX)
App issue (Can't text CX until sorted)
App issue with GPS
Or Bad Driver Who Slow. =D