There's a trend in libraries to call the people who go to them "customers".
Bullshit.
We're not selling them a product. We're not monetizing them. They are our patrons. And for me, that's how I will refer to them.
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Funny story.
The big library in town near me, has a parking garage next door, run by the city. It charges money to park. And a big sign that used to say "library, customer parking here".... the Library board finally got them to change it to read..."library patron parking free". And remove all the parking meters.
It was a 4 year fight.