Add this to the list of things that (probably only) annoy me -
Got a message the referrals my primary care provider put in are approved and to call the appointment line to get them scheduled.
So I clear some time and call, cheerful young lady quickly finds the referrals, and proceeds to give me phone numbers for each entity so they could schedule me.
Umm... so why is this the "appointment line?" If you're only providing the number, do it through the patient messaging portal! 🤔