CapOne gets an A+ for having all the information needed to cancel a deceased loved ones credit/bank accounts. Ask ENO and they give you a link with a number to call, call the number and you only have to push one button. They tell you all the info you need to have; account number or social, date of birth, date of death. Super helpful, very kind.
AT&T-FAIL. You need to search high and low to find the number to call, then you have to have the 3 digit code on the account, good luck if they have....
There was a trust that was executed 10 years ago, but no other estate.
@MrsBentoBako I've heard of these places going after family, adult children. I don't know how successful it would be. Yeah, make it extremely difficult to talk to anyone, putting you on hold as long as it takes for you to give up.
@Wbtphdjd
Right, you know because she got paperless billing, and paid auto pay on all her bills. But yeah, let me go ask her. Hang on.
..paperless billing and online bill pay.
Customer service was EH. Then it was thank you for using AT&T. and while I was on hold, don't get me started on the getting through the bot, they tried to upsell me.
I may not even cancel my grandfathers account, and just let it go to collections. Go ahead and sue his ghost.