"Can you reset my password to Lasagna1!"
"Sure, all set"
"It didn't work"
(tries it myself) "it works for me"
"No it still doesn't work"
"I'm seeing invalid attempts maybe capslock or a key is stuck"
"Nope"
"Ok, can you say it out loud while typing it in so I can watch on my end?"
"Capital L, a, s, a, n, y, a, 1, ! "
"Oh, I've never heard it spelled that way,"
"Wait, omg, do I not know how to spell it?How's it spelled?"
"LASAGNA"
"OH NO that's why they were all laughing!"

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@Waldo06 I often hated being "Help Desk" . One accountant called me saying that my mainframe was down. I knew it wasn't but she said there was no logon prompt. I walked to her desk and apparently the maintenance had unplugged her dumb-terminal! Classic!

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